Rosewood Yemeni Bakhour (30g)

Light a charcoal disc until it glows red and place it in a heat-resistant incense burner, allow it to settle for a few seconds, then gently add a small piece of bakhour—about the size of a fingernail—and let the fragrant smoke rise and fill the space; use sparingly and ensure the burner is on a stable surface away from flammable items.

Warning: Burn only within sight on a stable, heat-resistant surface away from flammable materials (curtains, paper, etc.). Keep out of the reach of children and pets. Use in a well-ventilated area, avoid direct inhalation of smoke, and discontinue use immediately if experiencing respiratory discomfort. Use tongs if handling hot charcoal and ensure it has cooled completely before disposal.

Here’s what you need to know about our shipping options within the UK:

• Standard Shipping: Arrives in 2-4 business days.
• Express Shipping: Arrives in 1-3 business days.
• Free Shipping: Orders over £60 qualify for free standard shipping.

All orders are processed and dispatched within 1 business day. Once shipped, you’ll receive a confirmation email with tracking details to monitor your delivery.

PLEASE NOTE: At this time, we do not offer order cancellations, refunds, or exchanges on any of our products.

At The Opulent, we deeply value the safety and satisfaction of our customers. This policy is in place because our products are heat-enduring, and once they leave our premises, we cannot verify to what extent the item may have been used or tampered with. Returning such items poses a potential fire and safety hazard, and therefore, for precautionary reasons, all sales are final.

Damages and Issues

Please contact us if you experience any of the following:

Lost or Delayed Orders: If your parcel hasn’t arrived within the expected delivery timeframe and there’s an unusual delay beyond the standard shipping period.

Defective, Damaged, or Incorrect Items: If your order arrived with a defect, damage, or the wrong item.

Once we receive your message, we’ll promptly investigate and follow up with the next steps to resolve the issue.

Your satisfaction is important to us, and we’re here to support you with any concerns.

Feel free to reach out to our customer service team at hello@theopulent.co.uk